![]() Do I need to pair the smart bulbs with the M圜rompton app again? The smart bulbs can be connected to any hotspot that provides a stable Wi-Fi network. Q) Can I connect these smart bulbs with portable hotspot (such as Wi-Fi stick)? Yes, the smart bulbs can work with all standard Wi-Fi routers that support 2.4GHz bandwidth. Q) Can the smart bulbs work with any type of Wi-Fi router? Yes, the same type of bulbs can be grouped and controlled with one touch via the M圜rompton app. Q) Can I simultaneously control a group of smart bulbs with just one touch? The smart bulbs work in voltage conditions as low as 140V and as high as 270V. Q) What is the voltage range within which the smart bulbs operate? The M圜rompton app is already equipped with the dimming function, so external dimmers are not required. Q) Can external dimmers be used with Crompton smart bulbs? You can check the total lumen output of the bulb on the packaging. The brightness of the bulb varies between models. Wi-Fi enabled bulbs require a stable internet connection for you to gain access to the bulb. Q) Do the smart bulbs need a hub or a bridge to function?īluetooth enabled bulbs do not require a hub as they directly communicate with your smartphone. Q) How many colours does the Crompton smart bulb support? The Apple home kit is not supported at present, but we will consider it in the near future. Q) Can I use the smart bulbs with the Apple home kit? Q) Can I use the smart bulbs in enclosed fixtures? Q) What fixtures are compatible with the smart bulbs?Īny fixture that is compatible with either the B22 holder or E27 holder is compatible with the smart bulbs. Yes, you can share your account with the tenant in the same way you share it with a family member. Q) Can I share my account with my tenant? This option is only available for Wi-Fi enabled bulbs. The Admin can limit the number of bulbs that can be accessed by family members by choosing “device sharing” for each bulb, individually. Q) Can I share access to specific bulbs with my family members? Nevertheless, if the device is online, you can check it’s the latest status through the app. ![]() The current version of the M圜rompton app does not send notifications. Q) Will I get notified if someone else is controlling my lighting devices manually or through the M圜rompton app? Q) Can I return or replace the product from the place of purchase You can reach out to our customer care service representatives on toll free number 180 between Monday to Saturday from 9 am to 7 pm. Q) Who can I contact in case of product queries and assistance Q) Will the M圜rompton app be updated periodically? Yes, you can access multiple videos and manuals online to get help with the setup process. Q) Is there a demo available to help me set up the lights? Only Crompton smart lighting devices and appliances can be controlled using the M圜rompton app. Q) Can I use the M圜rompton app to operate lamps from other brands? If the lights remain off after the main switch is turned on, you will need to turn the main switch ON-OFF-ON.” However, the bulbs will retain the last setting made on the M圜rompton app. “Yes, the lights can be turned on and off using the main switch. Q) After the lights are paired with the M圜rompton app, can I turn them on and off using the main switch? You can do so by going to your Profile –> Home Management –> Home Name –> Add a new family. The added members will gain access to all the registered devices. The Admin can then add family members and can alter privileges for each member. ![]() Yes, the first person to add the device on the M圜rompton app is the Administrator. Q) Can all my family members control the same light point through the M圜rompton App? Yes, you can control the devices from anywhere, provided they are connected to the internet. Q) Can my lights be controlled when I’m away from home? However, if you’re facing issues, add each device individually, by turning them on one at a time. Yes, the M圜rompton app can handle multiple light points simultaneously. Q) Can multiple light points be connected to the M圜rompton app simultaneously? ![]() Tubelight - Fluorescent Tubelight Lamps. ![]()
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